Return / Exchange Policy
Returns can be made within 14 days of shipment for refund, no exceptions. All special orders are final sale ALL UNDERGARMENTS, TIGHTS, CLEARANCE ITEMS ARE A FINAL SALE. All refunds are for merchandise only. Shipping charges are non-refundable.
If you would like to exchange an item for a different size, color or a different item simply return the item(s) ,with a written note inside with specific instructions for replacement. Replacement must be of equal value plus shipping. Your new order will be charged the applicable amount for shipping, you WILL NOT be charged any exchange fee. In the event a customer receives the wrong or defective merchandise a replacement will be issued to the customer at no cost. We will need to process the charge, and will fully reimburse the customer upon receipt of the goods.
Please return all merchandise in resalable condition, unworn and with tags attached. Any product without tags and scuffed or worn shoes will not be accepted for return. Shoe boxes must not be damaged.